1. The goal of discipline: An overview
2. The preparatory stage
3. Conducting a hearing

Post hearing issues

1. Introduction
2. Overview of conciliation, arbitration and con-arb hearings
3. Representation at conciliation hearings
4. Representation at con-arb and arbitration hearings
5. Representation at facilitation processes (s189A of the LRA)

Representation by ‘others’, including advice offices

1. Building Workplace Relations (BWR)
2. Managing Conflict in the Workplace (MCW)

Effective Negotiation Skills (ENS)

1. The constitutional right to fair labour practice
2. The purpose of the Labour Relations Act
3. The role and powers of the CCMA
4. Who is an employee / employer for purposes of the Labour Relations Act?
5. The rights of employees, employed in South Africa
6. The obligations of Missions in South Africa in relation to employment law

The South African labour dispute resolution path, different stages thereof, and the factors impacting on each stage.

1. What is sexual harassment?
2. Why sexual harassment is dealt with under the EEA.
3. The Code of Good Practice on the handling of sexual harassment cases in the workplace.
4. How to deal with sexual harassment in the workplace.
5. Dispute resolution.
6. Case law.
7. Remedies.

The target group for the course includes, but is not limited to, trade union shop stewards and officials, HR/IR managers and employer’s organisation officials.

• The need for employment equity;
• Unfair discrimination;
• Equal pay for equal work (as a specific form of discrimination); and

Sexual harassment (as a specific form of discrimination).